WeMed an innovative social design initiative developed to aid the often-overlooked issue between immigrant communities of east London and their fundamental need of accessibility to healthcare. An important side of these issues has to do with something as simple as lack of communication and social network support. Isolation, language barriers, complex medical jargon, inadequate methods of crucial message delivery, all play a part in disrupting the necessary flow of information to the immigrants. The project considered the creation of tools for ethnographic research cross-pollinated from social sciences and design methodology and participatory workshops with stakeholders to discover stakeholders needs and to facilitate the collaboration in co-creating and developing sustainable solutions to improve those communicational barriers.
The solution is simple, but specificity is key. WeMed is a multichannel participatory platform with the aim of creating a collective database that can be produced and accessed by the community in partnership with NGO through different communicational channels like Internet, SMS, telephone hot lines and on the ground activities.